Sales & Ticketing Manager

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Salary: 
Competitive
Application Deadline: 
20/05/2019

Keyword (Tags):

An exciting opportunity to lead and drive a dedicated Box Office team in one of the Ambassador Theatre Groups most prestigious West End venues

The Playhouse Theatre is seeking a highly driven and commercially focussed Sales & Ticketing Manager. The ideal candidate will have a proven track record of achieving strong results and be a natural leader in order to efficiently and effectively manage a dedicated team.

You will be expected to maximise ticketing revenue for the production and for ATG through effective inventory management. You will manage and lead the day to day operation of the Box Office team and implement and maintain systems designed to deliver the highest standards of customer service and efficiency, in order to maximise sales. The role will report to the General Manager and line manage the Deputy Sales & Ticketing Manager and Box Office Sales Assistants.

Areas of focus include:

Costs

To promote a pro-active approach to maximising the sale of tickets, memberships and any other related products, whilst ensuring staff rotas are smart and efficient

Culture

To develop and maintain a positive team culture and attitude across all aspects of the ticketing operation within the venue

Customer

To ensure the customer is at the centre of everything we do, and that the wider team have a continuous awareness of and will to deliver and exceed all customer expectations

Ambassador

To build and nurture key relationships with Producers, customers, external agencies, and internal colleagues

 

For further details please refer to the job description

ATG is an equal opportunities employer