Sales/Studio Instructor

Summary

The position requires a self directed team player with an interest in sales, art, teaching and working with their hands.  The individual should be able to anticipate needs in order to assist customers, the store manager and other sales & studio instructors.  The ability to problem solve and provide high quality customer service is essential.  Sales will be driven primarily through education via customer/student interaction, classes, lectures and in-store demonstrations. 

Primary Responsibilities

Have a comprehensive understanding of product line and its use in kilnforming

Help customer with questions, which may be related to quality of product, billing, pricing and user technical issues

Have a complete understanding of pricing & discount levels

Demonstrate in-store tools and techniques

Maximize store sales through quality customer service

Sell products and classes

Help create in store displays and educational samples

Help manage store inventory

Receive and stock inventory

Teach classes

Assist in daily store and teaching studio functions

Assist with visiting artists/instructors in the teaching of kilnforming classes

Help keep the studio clean and equipment maintained

Essential Qualifications

4-year degree preferably in Fine Art/equivalent experience

Knowledge of Mac and PC, Excel, Microsoft Word, Outlook, and presentation software

2 years of prior Retail Sales or Customer Service experience

Teaching experience

Curriculum development experience

Excellent organizational and communication skills

Essential Qualifications (cont…..)

Ability to problem solve

Aptitude in math

Accuracy is critical for all phases of the job

Valid driver’s license

Knowledge of art history & aesthetics

Hands-on experience in the arts a plus

Ability to lift up to 40 lbs, which is necessary in handling the stocking of supplies, as well as assisting customers with merchandise

Ability to use a variety of equipment like; pallet jack, forklift, kilns, coldworking equipment, hand and power tools.

Lines of Responsibility

Reports to:   Store Manager