Receptionist-Ballet Studio

DEPARTMENT:                  OPERATIONS
POSITION:                         Receptionist – Ballet Studio
FLSA CLASSIFICATION:  Non-Exempt
POSITION TYPE:              Regular Part Time
REPORTS TO:                  General Manager

GENERAL DESCRIPTION
The Receptionist will greet, assist, and provide direction and general information to parents, students, dancers, staff, visitors, and other guests of the PA Ballet. Additionally, the Receptionist will ensure compliance with health and safety protocols required to gain entry to the facility. The Receptionist will provide administrative support to other Departments including Operations, Artistic Staff and the School of the PAB (SPB).

Responsibilities
• Greets clients, visitors, and guests; determines the purpose of each person’s visit and directs or escorts him or her to the appropriate location.
• Ensure compliance with health and safety protocols required for facility access.
• Maintain security by following procedures, monitoring security cameras and guest visits.
• Answer questions and provide information about Pennsylvania Ballet and The School of Pennsylvania Ballet.
• Monitor & communicate studio schedules, rentals, and conference room booking.
• Make daily & weekly tours of the campus to ensure all areas are functioning effectively.
• Communicate maintenance requests to appropriate personnel or contractors based on priority.
• Maintain a tidy appearance of the reception area and other common areas.
• Other clerical/administrative duties as requested.
 

Required Skills and Experience
• Minimum 1 year of work experience in customer service or support role.
• Basic understanding of administrative and clerical procedures and systems.
• Proficient with Microsoft Office Suite or related software.
• Excellent verbal communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational and time management skills.
• Excellent attention to detail.
• Ability to interact well with children and adults.
• Ability to follow direction, work collaboratively in a team environment, work with minimal supervision and problem solve.
 

Educational Requirements
• High School Diploma or equivalent.
 

CONTACT INFORMATION:
To apply for this position, please send a resume, cover letter to jobs@paballet.org and jnilan@paballet.org.

DISCLAIMER: The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. These statements are not intended to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

More information about Pennsylvania Ballet can be found at www.paballet.org. The Pennsylvania Ballet is an Equal Opportunity Employer and is committed to the principles of equality in employment.