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Client Services Assistant
Submitted on Mon, 02/20/2023 - 22:01
Category:
- Admin, Secretarial & Assistant
Organization:
The Conservation Center
Country:
- United States
US State:
- Illinois
Job Level:
- Mid
Position type:
- Permanent
Contract type:
- Full Time
The Conservation Center is soliciting applicants to join the Company’s Sales Department as a Client Services Assistant. This role will function in a support capacity to the current Client Services team.
Role responsibilities are focused on aiding and supporting other members of the Client Services team as leads, opportunities, and accounts develop. This position requires excellent verbal and written communication skills. The Client Services Assistant works quickly, promptly, and accurately to ensure the satisfaction of The Center's clients. This is a detail-oriented role in a fast-paced environment that provides exposure to nearly all aspects of art conservation.
RESPONSIBILITIES:
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Promptly answer telephone and email inquiries.
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Provide ongoing administrative support to the current sales team, as needed.
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Coordinate and schedule artwork deliveries, drop-offs, and pick-ups.
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Schedule shipments of artwork with the internal TCC transportation team and art handling vendors.
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Prepare client quotes and process approvals.
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Promptly and accurately log data in Salesforce and internal database system.
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Other administrative duties, as assigned.
QUALIFICATIONS:
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This is a client-facing role, so the selected applicant must exhibit excellent communication skills and professionalism.
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Willingness to adapt and take on new roles as needed is crucial.
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Must be comfortable working in a fast-paced team environment and managing shifting priorities.
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Excellent writing skills, grammar, and syntax are required.
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Must have superb organizational and time management skills and a demonstrated ability to multi-task and work within strict deadlines.
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Superior accuracy and attention to detail are required.
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The selected candidate must be highly adept and comfortable doing basic mathematical calculations.
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High proficiency in Microsoft Word and Excel is required.
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The ability to adapt to new software platforms is essential. Previous experience working in Salesforce, Wrike, and Quickbooks is a plus.
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Bachelor’s degree or equivalent experience required. An interest in art history, fine art, and/or archival practices is a major plus.