Jazz Patron Services Manager

Responsible for customer relations, ticketing, social media, events marketing, website maintenance and reconciling sales. Ensures the highest degree of customer service and customer relations communications in all patron related activities.

Bachelor’s Degree in Arts Management or Bachelor’s Degree in in Business with a focus on arts or entertainment and 3-5 years box office experience required. Must have knowledge of ticketing software, proficiency in Microsoft Office Suite applications and ability to create, analyze and interpret financial reports. Strong customer focus, highly effective interpersonal skills and problem-solving abilities required. Experience in web design, Photoshop and social media design. Audio, video and/or concert production experience a plus. Also, must be able to work extended and/or irregular hours including nights, weekends, and holidays as needed.