ART EDITORIAL/EXPERIENCE

AGORA GALLERY, New York, NY                                                                   2016-Present        

Freelance Writer at ARTmine.com

Develop and curate content that helps both artists (to create and market their work) and collectors (to learn about, acquire, and display contemporary art). View clips.

Art & Antiques Magazine                                                                     October 2003         

Freelance Contributor

Researched and wrote short piece on how to shop and buy antiques in Buenos Aires.

SCOTT ANTIQUE MARKETS, Atlanta, GA                                                            2002-2005

Booth Co-manager

Partner and I stocked and ran our own booth of European art, antiques, and furniture for monthly market.

CULTURE AND LIFESTYLE EDITORIAL

Newcomer Magazine, Atlanta, GA  
Copy Editor/Restaurant Critic (part-time, remote), 1999-2002

Byline has also appeared in periodicals such as Atlanta Citymag and BlackBook. Click here to view all clips.

TECHNOLOGY EDITORIAL EXPERIENCE

MCKESSON BUSINESS PERFORMANCE SERVICES, Alpharetta, GA         2008-2016

Senior Copywriter/Lead Editor, 2012-2016

Planned, assigned, managed, authored, and published (using Silverpop and Marketo) targeted customer messaging and e-newsletters across five software product lines.

• Top-edited technical content (products, sales, services, events).
• Scheduled and conducted subject interviews, and wrote feature profiles and sales success pieces, for monthly division newsletter.
• Submitted and monitored all content requests to and secured approval from Legal.
• Set production schedules and managed content workflow.
• Enforced corporate style/branding standards.

Technical Communications Writer 2, 2010-2012

Collected/created technical content from the ground up for McKesson Practice Choice^™, a fully integrated, web-based EHR and PM solution for independent physicians.

• Gathered content and feedback in daily scrum meetings across Agile environment.
• Developed, edited, and posted diverse content (messages, release notes, hotfixes, and new feature drops) to product website.
• Managed editorial calendar, production schedules, and review process. 
• Established and enforced style/branding standards.                                   

Knowledge Champion/Group Writer, 2008-2010

Created, managed, and published knowledge base (KB) items.
Content provided info/solutions for product issues reported by support and customers.

• Managed KB content version control and archived content.
• Tracked, analyzed, and reported on KB traffic.
• Led upgrade and implementation of new KB system.

AFFILIATED COMPUTER SERVICES, Atlanta, GA                                            2007-2008

Quality Assurance Document Analyst (contractor)

Performed QA reviews, proofread and formatted technical documents, and identified incomplete and noncompliant documents.

• Revised content using track changes and versioned content using SharePoint.
• Developed requirements, imported documents, and created document mapping.
• Submitted and managed change requests, and created queries and output reports.