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Fall 2019 Internship Program

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Application Deadline: 
7/15/2019

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Applications for our Fall 2019 Internship Program are now open!

INTERNSHIP PROGRAM OVERVIEW

Throughout the year, Textile Arts Center accepts motivated students, artists and hobbyists to its Internship Program. TAC seeks individuals who are eager to learn more about how it works as an organization, as well those who want to share their skill set with TAC while learning on the job.

As part of Textile Arts Center’s mission to act as a resource facility for the textile community, the program allows for a mutually beneficial relationship, and a comprehensive way to engage with the community at large. Through specific responsibilities, as well as individual projects suited to the intern, we seek to give our interns experience to enhance their knowledge of working in a small arts organization. In addition, TAC compensates interns through access to classes and equipment in exchange for their work contributions that allow TAC to provide all it does for the community.

THE BASICS + BENEFITS OF INTERNING

Fall and Spring Internships are a 4.5 month commitment, unless otherwise discussed. Together we create a schedule for each intern that covers approximately 15-20 hours per week. Some internship positions require very specific hours. Summer internships are a 30/hr per week commitment, for 3 months.  

Preference is given to those who are receiving school credit, but class credits are provided for all accepted interns. 

BENEFITS INCLUDE...

  • Association with a small but growing arts organization focused on the textile and fiber community that holds classes, workshops, exhibitions, guest lectures, screenings while working with esteemed teachers, artists and designers from the textile industry and art world. 
  • Access to our open studio facilities, equipment, and $1000 of class credit!
  • Collaborative + communicative environment – new ideas are always welcome! Interns are an integral part of the TAC team
  • Hands-on opportunity to learn about a small arts organization, as well as specific techniques and skills

ELIGIBILITY + SELECTION PROCESS

Generally, preference is given to students who are able to receive credit for their internship, but we accept applications from anyone with a strong passion for the textile arts and a desire to work with an organization with a model such as TAC’s. Applicants must be 18 years of age.

After reviewing applications, we will contact all those who seem like a good fit for specific internships, and we will conduct an interview. If you are unable to make the interview in person, we will schedule a Skype conversation. Interviews will be conducted by specific supervisors. After interviews are complete for those contacted, we will be in touch by via email to let you know about your internship status. 

As we base our interview selections on your answers in this application, please be thorough and honest in your answers!

For all internship related inquiries, please email submit@textileartscenter.com

POSITIONS DESCRIPTIONS + SUPERVISORS

Studio - Interns have the opportunity to learn about the daily operations and management of a public arts studio. Responsibilities include: managing inventory, material sourcing + purchasing, maintenance procedures, studio readiness, class prep, and specialty projects. 

Supervisor: Studio Manager

Youth Education - Interns have the opportunity to work directly in a classroom setting with a variety of textile techniques. Interns are responsible for aiding the Youth Programs Director and Instructors during class time. Interns are encouraged to take on the responsibility of teaching single classes their own. Responsibilities include: helping with class prep + breakdown, working on program development and curriculum writing. 

Supervisor: Education Managers

Resources + Marketing- Interns get hands-on experience with helping to grow an arts organization through outreach and outward-facing interaction. Interns also work on researching and developing new materials to promote textile education to a larger audience. Responsibilities include: research + writing for the blog, research and promotion of textile events, basic data reporting, assisting with event planning, basic design for marketing collateral and website updates.

Supervisor: Co-Executive Director, Director of Operations

Artist Programs -  Artist Program’s interns aid in running the Artists in Residence and Work In Progress residency programs. Responsibilities include: aiding in scheduling and curriculum development,  attending weekly classes + meetings, documentation, interview + writing artist features for our blog, developing marketing materials for the programs and resident artists and aiding in exhibition curation and organizing 

Supervisor: Co-Executive Director

IMPORTANT DATES

  • Application Period:  June 10 - July 15 
  • Interviews: July 23 - August 3 
  • Acceptance by: August 10, 2018
  • Orientation: Wednesday, September 5, 2019
  • Start Date: Sept 9, 2017
  • End Date: Jan 19, 2018

For more information, please visit our website.

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Class Coordinator at Textile Arts Center

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$17/hr
Application Deadline: 
5/10/2019

Job Title: Class Coordinator, Adult + Youth Education

Location: Brooklyn, NY

Reports To: Director of Operations

Status: Part-Time (17 hours per week), Regular, Non-Exempt

Schedule: Tuesdays 5:30pm - 10:00pm, Wednesdays 5:30pm - 10:00pm, and Saturdays 10:15am - 5:45pm, Tuesday 12-1pm bimonthly meetings (if under 2 meetings per month deduct 1 hour from pay)

Pay Rate: $17/hour for a total of 17 hours per week

 

About Textile Arts Center:

 

Textile Arts Center (TAC) is a NYC-based resource facility founded in 2009 dedicated to raising awareness and understanding of textiles through creative educational programs for children and adults. TAC’s mission is to unite and empower the textile community. We do this by providing accessible, skills-based classes, artist programs, and community events to reinvigorate engagement with traditional crafts. We’re proud to offer a diverse range of programming from a fully equipped 6,800 square foot studio in Brooklyn, and a 900 square foot studio in Manhattan.

 

After 10 years of operation, 2019 marks an exciting moment of change for TAC - including Brooklyn studio renovations, improvements to a number of programs and classes, and the implementation of a long term strategic plan.

 

As we turn toward the next 10 years, we’re looking for passionate textile enthusiasts to join our committed, small team in moving the organization forward.

 

Position Overview:

 

Since our founding in 2009, TAC has offered a wide range of textile classes, including after school, mini camp, and summer camp options for kids, along with month-long, weekend, and drop-in workshops for adults. With over 200 adult classes per year and ongoing youth programs, we reach over 900 children and 1200 adult students across our Brooklyn and Manhattan locations each year.

 

The Class Coordinator serves as the main administrative point of contact for all youth and adult classes, and supports to the daily operations of the organization as needed. The Coordinator must be comfortable organizing and maintaining information across multiple platforms, both internally and externally (including an online registration system and the TAC website). The successful candidate will be highly organized, detail oriented, and committed to promoting and ensuring the success of all classes.

 

As the “face” of TAC, the Class Coordinator also provides responsive, high-quality customer service that enhances the general public’s understanding of TAC’s services and programs. The Coordinator will regularly respond to public inquiries made in person, online, and over the phone, working closely with other TAC staff to ensure the general public is informed about specific TAC classes, events, and programs. TAC students represent many diverse communities, abilities, geographies, and ages.  Sensitivity towards a wide variety of backgrounds and experiences, and a willingness to listen to and support others, is crucial to this role.

 

The Class Coordinator reports directly to the Director of Operations, but also works closely with all members of the TAC team in regards to class management and daily operations.

 

Due to the Part-Time nature of this role, the Class Coordinator is ideal for someone with a flexible schedule and/or artist looking for consistent work outside of their regular practice.

 

Essential Duties & Responsibilities:

 

Class Coordination:

  • Acts as main customer service  contact for all instructors, students, and TAC staff regarding adult and youth classes in our Brooklyn and Manhattan locations
  • Post all adult and youth classes to internal class registration system (Active), the TAC website, and internal calendar
  • Manage CourseHorse enrollments and all registration communications
  • Share weekly class status updates with staff, communicating cancellations to students and instructors as necessary
  • Own full cycle of student communications: facilitate student registration process, class transfers and cancellations, waitlist registrations, class reminder emails, and follow-up evaluations
  • Own full cycle of instructor communications: send class reminder emails, manage material requests with Studio Manager, and follow-up evaluations
  • Support Director of Operations in promotional strategy for classes on an ongoing basis
  • Manage all discount and coupon codes for classes; process gift certificates as necessary
  • Process internal class registration requests from staff and interns
  • Support Director of Operations in the annual scheduling process of all youth and adult programs
  • Pull regular reports from Active (including enrollment, class rosters, financial, and waitlist information)
  • Present a yearly adult class report to staff, analyzing data from the previous season and recommending any changes or enhancements to our adult class program
  • Manage and process youth scholarship applications
  • Post Open Studio sessions in Active and update Open Studio hours on the website twice a week
  • Update information on the website as needed
  • Perform other duties to support the Director of Operations of TAC as assigned

Customer Service:

  • Provide time-sensitive and knowledgeable telephone, e-mail, and online registration support to all student, parent, and general inquiries; manage front desk on assigned days
  • Support Director of Operations’ efforts to improve student experience and resolve escalated customer service issues
  • Serve as studio monitor during set hours: oversee Open Studio student check in, and payment at front desk
  • Provide studio tours and general TAC information to visitors as needed
  •  

Knowledge, Skills, & Qualifications:

 

Required:

  • One (1) year experience in communications, customer service, office administration, or a related field
  • Bachelor's degree or equivalent experience (4 years in a directly relevant field)
  • Proven skills and aptitude to excel in a customer-focused and results-driven environment
  • Strong verbal and written communication skills
  • Ability to work well with others in a busy professional environment
  • Solid organizational skills, multi-tasking ability, and attention to detail
  • Demonstrated capacity to be reliable and highly productive
  • Must be a proactive problem-solver, adaptive to a growing, changing organization
  • Strong computer skills, with proficiency in Microsoft Office applications
  • Strong people-orientation, with demonstrated consensus-building and conflict resolution skills
  • Demonstrated effectiveness and ability with public speaking
  • Enthusiasm and dedication to the mission of Textile Arts Center

 

Preferred:

  • Administrative experience in an arts or educational environment
  • Experience in a public-interfacing position
  • A passion and knowledge of textile arts; curiosity to learn more and share information about our class offerings
  • Proficiency on a Mac platform; website and database management experience is strongly preferred

 

Pay Rate + Benefits

The hourly rate for this position is $17 per hour. TAC is closed during set holidays, including Labor Day Weekend, Thanksgiving Break (usually 5 days), and Winter/Christmas Break (usually 2 weeks), Easter Weekend, Memorial Day Weekend, 4th of July weekend. Some off-site customer communication may be required through these times.

All TAC staff have access to free adult classes and Open Studio use during the course of their employment.

 

Textile Arts Center seeks to hire staff who reflect the diversity of the communities we serve.

All positions at Textile Arts Center are filled without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, HIV/AIDS status, veteran status or any other characteristic protected by law. All are encouraged to apply.

 

To apply: Please send your resume and cover letter as PDF attachments in an email to submit@textileartscenter.com. Tell us why you want to be a part of this team, and why you think you’d be an excellent fit for this role. Your email subject should be titled as  “Class Coordinator - {your full name}”

 

We are looking to fill this position beginning in May. Please apply early!

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