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School Associate/School House Manager

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$16.25/hour

Perform administrative and office support activities for all adult and teen classes, including: 

  • process class registrations and payment plans
  • engage students and student questions
  • maintain the Groundlings School email
  • field telephone calls
  • greet and direct visitors and students
  • word processing, data entry 
  • prep and run student shows on the Gary Austin Student Stage
  • work with teachers and other Groundlings staff on various projects

Strong customer service and phone skills are essential, as is the ability to work with a complicated sales and database software. Tessitura experience a plus. 

PLEASE NOTE: THIS JOB IS ON-SITE at our West Hollywood campus. 

Schedule: 12-20 hours a week. Three four-hour shifts happen Monday - Friday. Associates are scheduled no more than one shift per day:

  • Shift A: 9:30am - 12:30pm, 
  • Shift B: 12:30pm - 5:30pm, or
  • Shift C: 6:30pm - 10:30pm.

Evening availability a must.

Rate: $16.25/hour

The Groundlings is an equal opportunity employer. We celebrate diversity and work to create an inclusive environment because we know it makes our school and theater better. Black, Indigenous, and People of Color are strongly encouraged to apply.

 

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Warehouse Lead Art Handler

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Minnesota Street Project Art Services provides a comprehensive, concierge-based art collection management service to private collectors, galleries, and institutions. Adhering to the best art handling practices, we package, install, transport, inventory, and store artwork in conformance with museum standards, with 100% of our profits going to supporting and sustaining Bay Area arts and culture. Our 50,000 ft2 storage facility located in San Francisco, CA, features state-of the art environmental-control and security systems, as well as an attractive viewing room and photography facility.

Minnesota Street Project is currently seeking a full-time Lead Warehouse Art Handler, with expert art handling skills, to join our team of arts professionals.

 

ESSENTIAL RESPONSIBILITIES:

• Exhibits a friendly and approachable demeanor with MSP staff, clients, and vendors, acting as a positive ambassador for the overall Project; ensures strong communication is facilitated and deadlines are continually met.

• Leads warehouse crew in daily work orders (packaging and handling artwork) and installs for client viewing room appointments, stages outgoing artworks, anticipates incoming shipments by designating spaces in advance of deliveries, and assists with loading and unloading of trucks for shipments and field jobs.

• Moves stored objects in warehouse, maximizing spatial utilization while maintaining artwork safety

• Assists the Registration department with measuring and barcoding incoming artworks; condition reports artworks on an as-needed basis.

• Leads training exercises on packing, handling and installation techniques as necessary

• Keeps warehouse consistently clean, useable, and client-ready, bringing a proactive approach; inventories and readies supplies for field teams; administers reuse and recycling policies.

• Prioritizes the safety of personnel and artworks, adhering to company operational guidelines at all times

• Assists in upkeep of warehouse equipment and systems including forklift and HVAC

• May require occasional field work including packing, delivery and installation of artworks in client’s homes, offices and galleries

• Attends weekly department meetings and performs other related duties as required.

 

MINIMUM QUALIFICATIONS:

• Minimum 3 years of experience in a museum, gallery or art shipping organization; demonstrated expertise in art handling techniques and storing practices.

• Demonstrated concern for detail, accuracy and precise execution of work; ability to quickly identify and resolve problems, ensuring projects stay on schedule.

• Works well independently and in a team; excellent communication skills, both verbally and written.

• Experienced operating warehouse equipment (VRCs, forklifts, walkie stackers, and pallet jacks)

• Valid drivers license.

• Ability to lift 50 lbs safely.

• Proficient with PC and Mac operating systems and software, including Adobe and Microsoft Suites and Filemaker Pro; familiarity with G Suite and CRMs.

• BA in Visual Arts, Humanities, Art History or equivalent a plus.

 

Reports to Warehouse Manager

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Project Manager

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Minnesota Street Project Art Services, an innovative, class-leading art-handling & collection care company in San Francisco, seeks an experienced, proactive, multi-tasking, and detail-oriented Project Manager to oversee client projects in collaboration with our team.

 

ESSENTIAL RESPONSIBILITIES:

• Exhibits a friendly and approachable demeanor with all Minnesota Street Project clients, staff, and vendors, acting as a positive ambassador for Art Services, as well as the overall Project; maintains excellent relationships with clientele, including collectors, galleries, institutions, consultants, and other arts professionals, ensuring industry-leading client satisfaction.

• Receives both direct and indirect client inquiries, and responds in a timely manner to review job scope and requirements and prepare and present estimates. Follows through with clients to convert estimates to jobs

• Produces applicable resource requirements and timelines for jobs; uses our CRM to estimate, enter in pertinent job details; In collaboration with the Project Coordinator and Warehouse Coordinator, calendars and produces field documents, Schedules preliminary site-visits, mid-job check-ins, and client meetings when appropriate.

• In collaboration with our Project Coordinator and Warehouse Coordinator, prepares art handlers in advance of their assignment and/or supports their needs while in the field, explaining/clarifying the details of the overall job, helping to proactively resolve issues that may arise, and when necessary, resolving client disputes.

• Collaborates with other departments to request scheduling in-house, job-related work orders (WOs).

• In collaboration with MSPAS staff, ensures all necessary documents are created in advance of each job, including bills of lading (BOLs), work orders, artwork pull sheets, attached artwork images, certificates of insurance (COIs), condition reports, and any other documentation relevant for the field team’s success.

• Sources and secures necessary job-related artwork authorizations, extended liability agreements, vehicle or machinery rentals, specialized packing materials, and the like in collaboration with Operations, Registration, and scheduling staff.

• Reviews monthly invoices for managed jobs, ensuring billed charges are within the original quoted range and addresses billing questions with clients

• Takes an active role in following up on jobs and other client interactions to ensure client satisfaction. Works with Client Development and Relationship manager to ensure that we understand current and upcoming needs of current and prospective clients and that they understand our current and upcoming offerings.

• Attends weekly department meetings, as well as occasional programming events at 1275 Minnesota Street.

• Performs other related duties as required.

 

Reports to Head Project Manager

 

MINIMUM QUALIFICATIONS:

• Minimum 5 years experience in a fine art services organization, museum, or gallery; minimum 3 years experience as a dispatcher, project coordinator, project manager, or equivalent; hands-on field experience;

• Ability to quickly identify and resolve problems, effectively prioritize, and manage time efficiently, ensuring projects stay on schedule.

• Demonstrated concern for detail, accuracy and precise execution of work; excellent communication skills, both verbally and written; highly organized.

• Proficient with PC and Mac operating systems and software, including Adobe and Microsoft Suites and Filemaker Pro; knowledgeable with the G Suite, AutoCAD, Sketchup, and CRMs a plus.

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Client Development and Relationships Manager

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Minnesota Street Project Art Services, an innovative, class-leading art-handling & collection care company in San Francisco, seeks a proactive and innovative person to strategize, develop and manage key client relationships, business development, and marketing outreach.

Principal Responsibilities:

• Oversee key client relationships to assure overall satisfaction and to enable proactive accommodation of client needs.

• Bear principal responsibility for business development strategy, including identification of and outreach to new clients, and ongoing relationship maintenance.

• Contribute to the definition and implementation of new services and offerings to facilitate company growth and greater client reach and satisfaction.

• Oversee Client Services Associate and contribute directly, or as necessary, in responding to client inquiries and filtering requests to appropriate departments through a streamlined workflow.

• Develop proposals and estimates for major clients and projects, following through to completion.

• Work with project management, registration, and operations departments as necessary to recommend proper scheduling and allocation of company resources, definition of service offerings, and resolution of resource and priority conflicts.

• Manage Minnesota Street Project Art Services’ on-line presence in conjunction with the Minnesota Street Project web team and oversee all external communications to properly represent the company’s products and services, solicit inputs that facilitate client response and project set-up & management, and use online tools to extend and expand the company’s offerings.

• Network to build and maintain the company’s relationships with members of the Bay Area visual arts community, including galleries, artists, museums, and nonprofits, and work with other members of the Minnesota Street Project team to define and execute programs that make a positive contribution to the community.

• Generally represent Minnesota Street Project Art Services and the Minnesota Street Project in a positive, approachable, and collaborative way.

• Establish, train, and consult departments on client-facing protocols & standards and ensure they are upheld & observed under all circumstances, taking over or managing client interactions when warranted.

 

Key Qualifications:

• At least 3-years experience in a client-facing role in the visual arts field.

• Understanding of the art-handling and collection care needs of demanding, high-end collectors, galleries, and institutions and appreciation for what high-quality client service entails.

• Ability and willingness to work both independently and as part of a team.

• Ability to productively and effectively manage a flexible schedule to account for responsibilities regularly falling outside of normal business hours.

• Demonstrated ability to innovate and creatively problem-solve.

• Friendly, outgoing personality and a desire to meet and engage with a wide variety of people.

• Familiarity with office and on-line technology, tools, and platforms, including databases, spreadsheets, CRM systems, etc.

Salary commensurate with experience and local industry norms.

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House Manager and Box Associate

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The Groundlings Theatre and School is seeking a part-time Box Office / Front of House Associate to join our dynamic team. Qualified candidates should have strong customer service skills, be a proactive problem-solver, and work well in a fast-paced environment. Experience in a theatre or working with Tessitura or similar ticketing platforms is a plus. Must be available to work evenings and weekends, and can expect 10-15 hours regularly per week. Holiday/seasonal availability a must, as we have holiday shows. 

The Groundlings is an equal opportunity employer. We celebrate diversity and work to create an inclusive environment because we know it makes our school and theater better. Black, Indigenous, and People of Color are strongly encouraged to apply. 

 

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Contract Instructor

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Have something to share? Come teach with us!

The Grand Theatre Center for the Arts serves to enrich the City of Tracy and surrounding communities with fine arts education opportunities.

The Arts Education program at the Grand theatre Center for the Arts is in search of skilled specialist who can contribute high educational value to the program, advance student learning, and offer creative and fun classes to the community.

Our dynamic program is a unique and complex component of the Center and fosters life-long learning by offering tiered classes in dance, drama, music, literary, and visual arts.

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