Patron Services Representative

Oregon Ballet Theatre seeks Patron Services Representative

Oregon Ballet Theatre (OBT) is a classically-based professional ballet company, established in 1989, in Portland, Oregon.  The company performs an annual season of programs at the Keller Auditorium and Newmark Theatre while participating in many community events as well as regional and national touring.

OBT has grown from being a respected regional company to one of national significance as evidenced by the invitation to perform at the Kennedy Center in 2008, the “Ballet Across America” series in 2013, and Wolf Trap in 2014.  The addition of Artistic Director, Kevin Irving, and Executive Director, Michael Greer, positions OBT for significant growth opportunities in the years to come.

In addition to the performing company, The School of Oregon Ballet Theatre is recognized as one of the premiere ballet schools in the country.  OBT’s mission also includes a far reaching dance education and outreach program throughout Portland and Oregon.

OBT is supported by an annual budget of more than $8 million.  For more information (including a full job description) and recent news about OBT, visit our website: www.obt.org.

GENERAL POSITION SUMMARY:

Oregon Ballet Theatre seeks a driven and detail orientated person to serve as Patron Services Representative in OBT’s Box Office and performance venues under the Audience Services Manager in our Marketing Department.  The position is part time for 20 hours per week with some flexible nights and weekends.  Preferred schedule is 1 to 5 pm, Monday through Friday.  The successful candidate will support the department through processing the purchase of subscriptions and/or single tickets via phone, email and in person.  Applicants must also be knowledgeable in the basic operation of TicketMaster’s Archtics system.

RESPONSIBILITIES AND QUALIFICATIONS:

We seek candidates who have a minimum one year customer service experience in a sales role and a proven ability to deal with ticketing problems, customer complaints, or other conflicts.  While not required, successful candidates will have specific experience within dance and the arts.  A full job description can be obtained on the OBT website.

Interested parties are required to send a cover letter and resume to the attention of Human Resources at jobs@obt.org.