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Front Desk Associate

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Front Desk Associate

Job Description
Collage Dance Collective, Inc., a non-profit, professional ballet company and conservatory is seeking a part-time Front Desk Associate to provide front desk and general administrative support.  The Front Desk Associate serves as the first point of contact for our parents and students, monitors inventory systems, responds to incoming calls and triages customer inquiries.  This position is part-time, 20-24 hours per week – Monday-Friday evenings and Saturday mornings.

The Front Desk Associate will be responsible for the following essential functions:

Responsibilities:

  • Serve as a welcoming first point of contact for all parents, clients, and students
  • Manage check in process for appointments, classes and assessments
  • Perform data entry of new client profiles and update existing ones in studio management software
  • Maintain accurate inventory records
  • Maintain, clean and organize the lobby, studio equipment and studios as needed
  • Answer incoming calls and collect messages for administrative and executive staff
  • Provide parents with accurate and up-to-date account balances, receipts, and other account related paperwork
  • Process payments for tuition, fees and ticket sales
  • Enforce studio etiquette for our students
  • Understand and communicate with prospective families Collage’s different conservatory programs
  • Assist with email marketing and client relationship management projects
  • Other reasonable duties as assigned by management

Preferred Skills

  • Exhibit strong professional work ethic, professional demeanor/behavior
  • Excellent communication skills (verbal and written) and interpersonal skills.
  • Excellent organizational and multi-tasking skills and ability to prioritize work flow according to immediate demands in a fast-paced environment.
  • Ability to work independently
  • Experience in customer service
  • Working knowledge of Microsoft Office and Google Drive suites
  • Experience working with children
  • Understanding of ballet studio environment, a major plus
  • Superior attention to detail and accuracy.
  • A high degree of integrity handling confidential and sensitive information.

About the company:

Collage Dance Collective is a professional contemporary ballet company and conservatory, dubbed by former mayor A C Wharton as “one of the ambitious groups doing terrific work” in Memphis.  The company was founded in New York City and relocated to Memphis in 2007 to extend the reach of outstanding ballet training.  Collage works to increase diversity in classical ballet and to present world-class dance that uplifts and inspires. 

Collage Dance Collective is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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Mr_Creative Director/Art Director_Henderson

Covering Message: 

To use my experience and skills in creative problem solving, graphic design, marketing, public relations, and teaching and training to help The Peace Center be more successful and innovative.

Title:

Full Name: 
Jerry Algene Steele
Age: 
53

Specialty:

Professional Title: 
Creative Director/Art Director
Language: 
English

Country:

US State:

My City:

Willing to Relocate:

Work Experience: 

Creative Director/Art Director, Office of Marketing and University Relations, Freed-Hardeman University (1991-2014)

Instructor (Creativity, Illustration and Graphic Design), Department of Fine Arts, Freed-Hardeman University (1986-2014)

Interim Director, Office of Marketing and Public Relations, Freed-Hardeman University (1998)

Owner and Designer, Algene and Company (1992-2004)

Co-owner and Graphic Designer, Aardvark Dezigns Screenprinting (1990-92)

Director, Office of Public Relations, Freed-Hardeman University (1988-90)

Art Director, Merrit-Mosby Advertising, Memphis (1986-88)

Graphic Designer, Good Advertising, Memphis (1985-86)

Consultant for Design, Freed-Hardeman University (1984-86)

Freelance Graphic Artist (1981-86)

Art Director, Meister Publishing Co., Memphis/Willoughby, Ohio (1984-85)

Graduate Assistant (Graphic Design, Art History and Photography), University of Memphis (1983-85)

Graphic Designer, Freed-Hardeman University (1979-81)

Sales Assistant, Sherwin-Williams Company, Mayfield, Ky. (1977-78)

Education: 

MS in Creative Studies and Change Leadership, State University of New York at Buffalo, 2007

MFA in Studio Art/Graphic Design, University of Memphis (Memphis State University), 1985

BA in Visual Communications, Freed-Hardeman University, 1981

AA in Art, Freed-Hardeman University, 1979

Diploma, Mayfield High School, Mayfield, Ky., 1978

Contact Email: 
Other Info: 

SUMMARY OF QUALIFICATIONS

Experience in group facilitation, advertising, marketing, graphic design and related fields

Instructor in creativity, illustration and graphic design

Experience as owner of design-related businesses

Freelance art director and graphic designer

Artist, writer and baker of cheesecakes

RELEVANT SKILLS

Client relations and support (to develop ideas and plans into marketable products and services)

Project management and coordination

Maintenance of corporate identity and branding through written policy and support measures

Creative problem solving facilitation and training, using varied processes and techniques

Copywriting and editing

Generating alternatives, finding solutions, discovering patterns and anticipating trends

Supplier relations and coordination (for goods and services)

Solicit estimates and bids from suppliers (according to budgetary requirements)

Design, concept through production, of all varieties of printed matter and digital graphics

Coordination, art direction and scheduling of communications-related activities

Web design and graphics for web pages/sites

Coordination of design teams and creative groups

Design experience in various miscellaneous projects including: signage, buildings, miniature golf courses, landscaping, stage sets, and architectural design 

Proficient in use of Mac computers, iPads, iPhones, varied software and applications

Mr_Creative Director/Art Director_Henderson

Covering Message: 

 

To use my experience and skills in creative problem solving, graphic design, marketing, public relations, and teaching and training to help The Peace Center be more successful and innovative.

Title:

Full Name: 
Jerry Algene Steele
Age: 
53

Specialty:

Professional Title: 
Creative Director/Art Director
Language: 
English

Country:

US State:

My City:

Willing to Relocate:

Work Experience: 

Creative Director/Art Director, Office of Marketing and University Relations, Freed-Hardeman University (1991-2014)

Instructor (Creativity, Illustration and Graphic Design), Department of Fine Arts, Freed-Hardeman University (1986-2014)

Interim Director, Office of Marketing and Public Relations, Freed-Hardeman University (1998)

Owner and Designer, Algene and Company (1992-2004)

Co-owner and Graphic Designer, Aardvark Dezigns Screenprinting (1990-92)

Director, Office of Public Relations, Freed-Hardeman University (1988-90)

Art Director, Merrit-Mosby Advertising, Memphis (1986-88)

Graphic Designer, Good Advertising, Memphis (1985-86)

Consultant for Design, Freed-Hardeman University (1984-86)

Freelance Graphic Artist (1981-86)

Art Director, Meister Publishing Co., Memphis/Willoughby, Ohio (1984-85)

Graduate Assistant (Graphic Design, Art History and Photography), University of Memphis (1983-85)

Graphic Designer, Freed-Hardeman University (1979-81)

 

Sales Assistant, Sherwin-Williams Company, Mayfield, Ky. (1977-78)

Education: 

MS in Creative Studies and Change Leadership, State University of New York at Buffalo, 2007

MFA in Studio Art/Graphic Design, University of Memphis (Memphis State University), 1985

BA in Visual Communications, Freed-Hardeman University, 1981

AA in Art, Freed-Hardeman University, 1979

 

Diploma, Mayfield High School, Mayfield, Ky., 1978

Contact Email: 
Other Info: 

SUMMARY OF QUALIFICATIONS

Experience in group facilitation, advertising, marketing, graphic design and related fields

Instructor in creativity, illustration and graphic design

Experience as owner of design-related businesses

Freelance art director and graphic designer

Artist, writer and baker of cheesecakes

RELEVANT SKILLS

Client relations and support (to develop ideas and plans into marketable products and services)

Project management and coordination

Maintenance of corporate identity and branding through written policy and support measures

Creative problem solving facilitation and training, using varied processes and techniques

Copywriting and editing

Generating alternatives, finding solutions, discovering patterns and anticipating trends

Supplier relations and coordination (for goods and services)

Solicit estimates and bids from suppliers (according to budgetary requirements)

Design, concept through production, of all varieties of printed matter and digital graphics

Coordination, art direction and scheduling of communications-related activities

Web design and graphics for web pages/sites

Coordination of design teams and creative groups

Design experience in various miscellaneous projects including: signage, buildings, miniature golf courses, landscaping, stage sets, and architectural design

 

Proficient in use of Mac computers, iPads, iPhones, varied software and applications

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